VisiTrac can be used to manage parcels left with guards when a resident is not available to collect. When a parcel is received by the guards, they book it on VisiTrac, including taking an image of that parcel. VisiTrac will send an SMS to the resident that they have a parcel left in the guard house. The resident can collect the parcel by providing any form of identification, that is stored on VisiTrac to positively identify who collected the parcel.